United By Cycling recognises the importance of maintaining your privacy. Protecting your data is a high priority for our enterprise. This Privacy Policy explains how we treat user information that is collected on www.unitedbycycling.com and its subdomains. This policy applies to current and former visitors to our website and to all products and services offered by United By Cycling Private Limited. By visiting and/or using our website, you consent to the collection and use of information as set forth in this Privacy Policy.

Note - Our Privacy Policy is subject to change at any time without notice. Please review this policy periodically, to stay updated about the changes.

United By Cycling Private Limited only uses the information that we collect about you lawfully.

You can choose to remain anonymous and visit the site and browse our pages without having to provide personal details. We will collect personal identification information from users only if they voluntarily submit it to us. 

Web browser cookies

Our site may use ‘cookies’ to enhance a user’s experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information. Cookies can help us in many ways to provide rich shopping features to our users, such as recently viewed products and loyalty discounts, as well as the storing items in your shopping cart between visits. Users may choose to set their web browser to refuse cookies or to alert you when cookies are being sent. If they do so, some sections of the site may not function properly.

Personal & non-personal information

We may collect, store and process your personal identification information in many ways, including, but not limited to, when you visit our website, register on the site, place an order, subscribe to our newsletter, fill out a form and sign up for an event.

We may collect your name, gender, address, email address, mobile number, payment details and bank account details. We need this information in order to allow you to go ahead with placing your order for a product and provide you with our other services.

We may also collect your non-personal identification information, which may include the browser name, computer type, operating system and Internet service provider when you interact with our site.

We may collect, store and use user's information for:

• Responding to your customer service requests and support needs in the best way.
• Send updates regarding the status of your order
• Send information about our offers and promotions
• Understand the buying behaviour of our registered users
• Marketing and promotional activities focused on our products and services
• Send you newsletters and information about topics of your interest if you have opted for it.

Protecting your information

We do not sell, trade, or rent your personal data to others. We do not share this information with outside parties except to the extent necessary to provide our services. Personal identification information may be transferred to third parties who act for or on our behalf, for further processing of the order such as services delivery, marketing, technical support or data management. These third parties have contracted with us to only use your personal information for the agreed-upon purpose, and not sell your personal data to third parties, and not disclose it to third parties, except as may be required by law and as permitted by us. 

We use standard and authorised payment services and our Credit Check and Fraud Prevention policies are aligned to these companies. All disputes would be handled by Ernakulam, Kerala courts. 

If you have any questions about our Privacy Policy, please contact us at:

If you have any questions about our Privacy Policy, please contact us at:

United By Cycling Private Limited

11/1-E, Dony Estate, Goshree Road,

Muluvakad, Kochi -682504

Phone - +91 894 396 6663

E-mail - support@unitedbycycling.com

Website - www.unitedbycycling.com